Write an Exit Interview Question Set
Create a set of exit interview questions that actually uncover useful insights about why people leave, not just polite small talk.
The prompt
An employee is leaving my UK business ([their role], been here [duration]). I want to conduct an exit interview that gives me genuinely useful information to improve retention. Context: [e.g. "They're leaving for a competitor", "They're leaving for a different industry", "They were made redundant"] Create an exit interview question set with: **Opening (2 questions):** Ease them in - broad, non-threatening **The role (3 questions):** What worked, what didn't, what they'd change **Management and leadership (3 questions):** Honest feedback on their manager and leadership **Culture and environment (3 questions):** What the company is really like from the inside **The decision to leave (3 questions):** What triggered it, what could have changed it **Looking forward (2 questions):** What advice they'd give, would they recommend us as an employer For each question: - Write the main question - Include a follow-up probe (the question that gets past the polite surface answer) Also include: - Tips for the interviewer (how to create psychological safety so they're honest) - A note on GDPR implications of recording or sharing exit interview data in the UK - What to do with the findings (how to turn individual interviews into retention insights)
What you get back
- A 16-question set across six themes (opening, the role, management, culture, the decision to leave, looking forward), each with a follow-up probe to push past polite surface answers
- Interviewer tips for creating psychological safety so the answers are honest
- A short note on UK GDPR implications and how to convert individual answers into retention insights
How to use it
Tell the prompt the leaver’s role, tenure, and the context for their leaving (resignation, redundancy, competitor offer). Context shapes which themes get the sharpest questions.