Draft a Process Improvement Proposal
Structure a compelling case for changing a business process, with costs, benefits, and a realistic implementation plan.
The prompt
I work in a UK business with [number] employees. I want to propose improving the following process: Current process: [describe what happens now, e.g. "Customer complaints are tracked in a shared inbox and spreadsheet, with no SLA or escalation path"] Main problems: [e.g. "Complaints get lost, response times are inconsistent, no reporting"] My proposed improvement: [e.g. "Move to a simple ticketing system with automatic assignment and SLA tracking"] Write a one-page proposal I can present to [my manager / the board / the business owner] that includes: - Problem statement (what's broken and what it's costing us - estimate in hours or £ where possible) - Proposed solution (in plain English, no technical jargon) - Expected benefits (specific, measurable) - Estimated cost and time to implement - Risks and how to manage them - Recommended next step (keep it simple - one action) Tone: professional but not corporate. This is a [small/medium] business, not a FTSE 100.
What you get back
- A one-page proposal: problem statement (with cost estimate), proposed solution in plain English, expected benefits, cost and time to implement, risks, and one recommended next step
- Sized for a small or medium business, not a FTSE 100
- Built around a single recommended action so the decision-maker doesn’t have to choose between options
How to use it
Describe the current process, what’s wrong with it, and what you want to change to. Include a rough estimate of hours or pounds the current state is costing; a costed problem is much easier to approve than a vague one.