AI Implementation
Audit
Scored across six dimensions. Evidence-based. Practical.
Six dimensions.
Evidence-based scoring.
We assess your AI implementation across six dimensions, each scored with specific, observable criteria. No guesswork, no opinions.
Deployment Depth
How many AI use cases are live, and how deep do they go? "We use ChatGPT" is not the same as AI embedded in a business process.
Systems Integration
Is AI connected to your business systems, or stuck in a separate browser tab? Copy-paste is not integration.
Data and Context
Does AI have access to the right information? Uploading the odd PDF is not the same as a structured knowledge base.
Outcomes
Are you measuring what AI delivers? "It feels faster" is not a metric. "We cut proposal time by 40%" is.
People
Do your team have the skills and confidence to use AI well? Attitudes matter as much as training.
Governance
Are there clear rules about what is and is not allowed? Most businesses have an informal understanding. Very few have it written down.
A clear, visual picture of where your business stands with AI.
Evidence-based, not opinion.
The SmartOps AI Scorecard
One-page visual summary with your overall maturity score, dimension breakdowns, and headline findings. Board-ready.
Detailed assessment report
Evidence-based findings for each dimension with specific observations from your business.
Gap analysis
Where you are now compared to where you could realistically be in 6 to 12 months.
Priority action plan
Ranked recommendations with estimated effort and expected impact. What to do first, next, and what can wait.
Quick wins list
Things you can improve immediately, before any further investment. We will often find two or three during the discovery alone.
Same assessment. Two ways to get there.
Both options deliver the same scorecard, report, and action plan.
The difference is how the evidence is gathered.
You gather the evidence.
We do the analysis.
We send you a structured assessment pack. Your team completes it independently. We score everything, build the report, and walk you through the findings.
Businesses that have someone internally who can distribute the pack and want the assessment without external interviews disrupting the team.
We manage the entire audit.
End to end.
We conduct confidential interviews, review your AI tools first-hand, observe how they are used day to day, and uncover insights that forms alone cannot capture.
Businesses that want depth, independence, and the insights that only come from face-to-face conversations with your team.
Both options include the same five deliverables: The SmartOps AI Scorecard, detailed assessment report, gap analysis, priority action plan, and quick wins list.
Confidential by design. In the self-guided option, staff send responses directly to us. In the fully managed option, all interviews are conducted by us. Either way, individual responses are never shared with management.
Built for businesses already using AI
Any UK business that has started using AI tools and wants to know whether the investment is paying off.
Not started with AI yet? The Process Discovery Audit is a better starting point.
Our services evolve as the technology does. What we agree with you in writing is what we deliver.
These pages reflect our current offerings and may be updated from time to time.
Not sure how well your AI is working?
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