Managed
Automation
Ongoing monitoring, maintenance, and improvement. Your automation keeps working so your team does not have to think about it.
Ongoing support. Not a one-off fix.
Regular monitoring
Workflows checked regularly. Failures caught and resolved before your team notices.
Error resolution
When something breaks, we fix it. Most issues resolved before they affect your operations.
Workflow adjustments
Minor changes as your business evolves. New fields, tweaked processes, kept aligned.
Monthly reporting
Clear visual report: what ran, what failed, what improved. Plain English.
Priority support
Direct support with defined response times. No ticket queues.
Optimisation recommendations
We look for ways to make your automation work harder. Improvements suggested when we spot them.
Ongoing monitoring, reporting, and improvement. Not a one-off fix.
Monthly performance report
Execution counts, success rates, errors resolved. Visual and written in plain English.
Optimisation recommendations
Specific, actionable suggestions based on what we observe in your workflows each month.
Incident log
Every error, fix, and resolution documented. Full transparency on what happened and why.
Defined response times
Clear SLA with response windows. When you need something, you know when to expect an answer.
Daily, weekly, monthly.
Monitor and resolve
Workflow executions checked. Failures investigated and resolved. Incidents logged.
Review and adjust
Execution trends reviewed. Minor adjustments applied. System updates and security patches checked.
Report and recommend
Performance report compiled and sent. Optimisation recommendations prepared. Check-in call if included.
Deep review and strategy
Deeper review of all workflows. Redundancies identified. Improvements proposed. Strategy aligned with how your business has changed.
Built for businesses with live SmartOps automation
Do not have automation in place yet? Start with a Process Discovery Audit or an Automation Build.
Our services evolve as the technology does. What we agree with you in writing is what we deliver.
These pages reflect our current offerings and may be updated from time to time.
Want someone to keep your automation running?
Start with a conversation. No commitment, no sales pitch.