What is included in the monthly service?

Daily monitoring, alerting, version control, monthly performance reports, optimisation recommendations, and a fixed monthly response window for changes. You get a single point of contact instead of a ticket queue.

Where do you host the automations?

On infrastructure managed on your behalf. You retain full ownership and access. We handle the maintenance, updates, and incident response.

What if something breaks at 2am?

Alerts route to us. Severity dictates response time. The exact response window is set in the service agreement so there is no ambiguity. Most issues are caught and resolved before the working day starts.

How is this different from Ongoing Partnership?

Managed Automation is operational: keep what is running, running. Ongoing Partnership is strategic: identify, build, and refine new workflows and AI use cases over time. An Ongoing Partnership can include Managed Automation as part of the relationship.

03Run · 02 of 03

Managed Automation.

Quick answer

We host, monitor, and maintain your automations on infrastructure we manage on your behalf. You stop thinking about the plumbing and get a single point of contact when something needs changing. Includes monitoring, alerting, version control, and a fixed monthly response window.

What is included

Ongoing support. Not a one-off fix.

Regular monitoring

Workflows checked regularly. Failures caught and resolved before your team notices.

Error resolution

When something breaks, we fix it. Most issues resolved before they affect your operations.

Workflow adjustments

Minor changes as your business evolves. New fields, tweaked processes, kept aligned to how you actually work.

Monthly reporting

A clear visual report of what ran, what failed, and what improved. Plain English, no dashboards to log into.

Priority support

Direct support with defined response times. No ticket queues, no waiting in line behind unrelated requests.

Ongoing optimisation

Continuous suggestions to make your automation work harder, plus a deeper quarterly review where redundancies are surfaced and strategy is realigned to how your business has actually changed.

What you get

Four deliverables. Every month.

Ongoing monitoring, reporting, and improvement. Not a one-off fix.

Monthly Performance ReportMarch 2026

Executions

1,247

Success rate

99.2%

Incidents

Uptime

100%

Recommendations

Invoice workflow could run twice daily instead of hourly. Estimated saving: 340 executions per month.

Client onboarding trigger updated to match new CRM field structure. No action needed from your team.

Proposal follow-up workflow has a 12% timeout rate on the email API. Investigating alternative provider.

3 incidents resolvedAvg resolution: 47 minutes

01
Monthly performance report
Execution counts, success rates, errors resolved. Visual and written in plain English.
02
Optimisation recommendations
Specific, actionable suggestions based on what we observe in your workflows each month.
03
Incident log
Every error, fix, and resolution documented. Full transparency on what happened and why.
04
Defined response times
Clear SLA with response windows. When you need something, you know when to expect an answer.

Is this you?

Built for businesses ready for this.

You have automations live and need someone watching them.

Your team can build, but does not want to be on call for n8n.

You want one number to call when something automated goes wrong.

Want it run for you?

Most clients move to managed after their first build goes live. Start with a conversation about your stack and what you need looked after.

Book a scoping call Give me a call

Last updated: 26 April 2026