Ongoing
Partnership
Your automation and AI advisor on retainer.
Strategic support that grows with your business.
A relationship, not a transaction.
Quarterly AI audit refresh
Your SmartOps AI Scorecard updated every quarter. New scores, new recommendations, progress tracked against your last review.
Monthly advisory calls
A scheduled call each month to review priorities, discuss new opportunities, and keep your automation strategy on track.
Priority access
Direct line for questions and guidance between calls. When something comes up, you get an answer, not a ticket.
Retained hours
Agreed hours each month for ad-hoc work. Training a new joiner, scoping a new automation, reviewing a tool purchase.
Preferred rates
Discounted rates on any project work. Builds, integrations, and training sessions at a lower rate than standalone engagements.
Strategic roadmap
A living automation roadmap reviewed and updated quarterly. Where you are, where you are heading, and what to prioritise next.
Tangible outputs that prove the partnership is working, not just activity.
Quarterly AI Scorecard refresh
Updated scores, new recommendations, and progress tracked. Evidence of improvement, not just activity.
Monthly advisory call
A standing meeting to review priorities, raise questions, and keep your automation strategy aligned.
Retained support hours
Agreed monthly hours for ad-hoc work. Flexible, practical, and used on whatever matters most.
Preferred project rates
Discounted rates on builds, integrations, and training. Lower than standalone engagement pricing as part of the partnership.
Monthly, quarterly, ongoing.
Advise and support
Advisory call, support hours used, questions answered. The regular rhythm that keeps things moving.
Review and recalibrate
AI Scorecard refreshed, roadmap reviewed, priorities reassessed. A structured checkpoint every three months.
Reflect and plan ahead
Full partnership review. What worked, what changed, and where to focus for the year ahead.
Built for businesses that want a long-term partner
Looking for a one-off project? Our individual services might be a better fit.
Our services evolve as the technology does. What we agree with you in writing is what we deliver.
These pages reflect our current offerings and may be updated from time to time.
Want a long-term automation partner?
Start with a conversation about what ongoing support could look like for your business.