Practical writing for people running the work, not selling it.
A weekly piece on automation, AI, and the small unglamorous changes that save UK businesses time.
The Three Places HR Consultants Still Type the Same Thing Twice
Drafting with ChatGPT was never the expensive part of HR consulting. The same data typed into three systems that do not talk to each other is. Here is where it hides.
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Excel Isn't the Problem. What You Built Around It Is.
Most small businesses don't need to replace Excel. They need to fix everything around it. Here's the difference, and what to build instead.
Should your practice use Claude for Small Business?
Should UK accountancy practices on Xero use Claude for Small Business? A five-question decision guide, written by independent specialists.
Automate digital invoice validation and routing: the half UK businesses skip
Most invoicing automation covers sending. The harder half is receiving: capturing PDFs, reading them, validating, routing, and posting to the ledger.
Why Most AI Tools for Small Business Are Just Wrappers
How to tell which AI tools for small business are worth paying for, and which ones you could replicate yourself in an afternoon with the underlying AI.
Why Most UK Businesses Get No Return From Their AI Subscriptions
You've bought the seats. Your team logs in. Nothing has changed. Why, and the small handful of decisions that turn AI subscriptions into hours saved.
UK Small Businesses Are Ahead on AI
35% of UK small businesses use AI tools, more than double the national average. The bigger question is whether that adoption is delivering anything.
Judges: The AI Review Layer That Stops Mistakes Reaching Your Clients
If an apprentice was emailing your top client, you would check the email before it went out. Judges are the same idea, built into AI workflows.
Agentic AI Explained for Business Owners
Everyone is talking about agentic AI. Here is what automation, AI, agents, and agentic actually mean for UK businesses, without the jargon.
How We Automated Our Industry News (And Why Your Business Could Too)
How we built an automation that monitors 8 news sources, judges what matters, writes a summary, and publishes it. What it could do for your business.
Claude Co-work Changed How I Build
Claude co-work gives small businesses a useful AI workspace. What it does, what it costs, and whether it's worth it for a 10-to-30-staff business.
What Happens When Your Competitor Uses AI
Only 16% of UK businesses use AI today. When your competitor joins them, their costs drop and their client experience improves. Here is what that means for you.
What Happens to Your Automations If Your Provider Goes Bust?
Explore the risks of vendor lock-in with Zapier, Make.com, and other automation platforms. Why self-hosted automation protects your business.